FAQs

Q: “In the past, I’ve been quoted a price by a contractor and later, it was much higher because of unexpected problems.  Is this something I have to worry about?”

A: Well, no job ever goes exactly as expected, and there is always a possibility that unforeseen difficulties will add to the price of your project.  However, to my anecdotal experience, a vast vast majority of “unforeseen” complications were either due to the contractor lowballing the price to get his foot in the door with full intentions to tack on the aforementioned problems later for an extra charge,  or inexperienced/ lazy/ unskilled contractors who did not fully understand the job they were signing you up for.  Experienced roofers KNOW when plywood will be bad, usually by simply looking at a roof.  Experienced re modelers KNOW from walking through your house that whoever did the work before was shaky, and they generally have a very good idea what special considerations your home will need.  If they don’t they probably aren’t that experienced.  They may not always KNOW what exactly that work will cost until they get things underway, but they know enough to give you fair warning and a budget to plan with.

Hiring a General Contractor, or (not to toot our own horn here or anything) a contractor such as Arbor Ohio who is very experienced with multiple disciplines, will help mitigate these risks.  Not only do we stick to our specified price in 99%+ of situations, but we have the experience to confidently recommend the work which needs to be done (and confidently estimate the price) even if several sorts of work are involved.  This means you can rest easy and stay on budget.

Q: “Are you insured? Licensed? Competent? Do you have updated immunization records for your employees and dogs? Do you have established protocols in the event of a catastrophe such a ravaging swarm of toads or locusts?”

A: Of course.  Ohio doesn’t offer a lot in the way of licensing, so unfortunately no roofer, carpenter, mason, or other tradesman aside from plumbers and electricians are licensed here, although we are registered in each city in which we do business.  We carry insurance of course, and insurance which is specific to the trades we do: an important distinction, since many roofers and carpenters carry “general contractor’s” insurance, a policy which will allow you to do roofing and carpentry but may or may not actually pay out if you have a claim and the insurance company finds out that you do those trades as a staple of your business without carrying the much more expensive, trade-specific policy.

Our dogs are vaccinizeated, immunized, housebroken, socialized, lost, found, taught and forgot, trained and screened and generally more professional than most of the rest of us.  The rest of the employees generally get whatever the vet has lying around after the dogs are done.  We are exceptionally well prepared to deal with hurricanes, earthquakes, blizzards, and tornadoes, but the biblical plagues, if they can’t be solved by uncontrollable weeping, will have us at a loss.

Q: “Is this FAQ done already?  What the heck?”

A: Yep. As questions get asked more frequently, I’ll have linguistic justification to add them in here.  If you have something you’d like to see included, click away and let me know!